Shipping policy
At "CosyClaws," we understand the importance of timely and reliable shipping when it comes to grooming tools for your beloved pets. That's why we have implemented a comprehensive shipping policy to ensure a seamless delivery experience for our customers.
Fast and Efficient Shipping: We strive to process and ship all orders as quickly as possible. Once your order is placed, our dedicated team works diligently to prepare it for shipment. We aim to have your package dispatched within 24 hours, excluding weekends and holidays.
Shipping Methods: To provide you with the best shipping options, we partner with reputable courier services. Depending on your location and the size of your order, we offer a range of shipping methods, including standard and expedited delivery. The available options will be displayed at checkout, allowing you to choose the one that suits your needs.
Estimated Delivery Time: Estimated delivery time depends on various factors such as your location and the shipping method selected. Generally, our customers can expect to receive their orders between 5 to 20 business days for standard shipping and 3 to 7 business days for expedited shipping. Please note that these are general estimates and actual delivery times may vary.
Shipping Costs: We understand the importance of transparent pricing, which is why we strive to offer competitive shipping rates. The shipping cost will be calculated based on the weight and dimensions of your order, as well as the selected shipping method. You can view the shipping cost at checkout before finalizing your purchase.
Order Tracking: To keep you informed about the progress of your shipment, we provide order tracking services. Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your package and its estimated delivery date.
International Shipping: We are proud to offer international shipping to pet owners around the world. However, please note that international shipments may be subject to customs duties, taxes, and other fees imposed by the destination country. These additional charges are the responsibility of the customer and may vary depending on the country's regulations.
Shipping Restrictions: While we strive to serve customers worldwide, there may be certain restrictions on shipping specific products to certain locations. These restrictions may be due to legal regulations or logistical limitations. If you encounter any issues during the checkout process, please reach out to our customer support team, and we will do our best to assist you.
At "CosyClaws," we are committed to providing exceptional customer service, and that includes ensuring a smooth shipping experience. If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact us. We are here to help!